Last Updated: July 2026
At IvanLED (Huizhou Ivan LED Co., Ltd.), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ivanled.com (the “Site”) or interact with us as a B2B client, partner, or supplier.
This policy applies to all users of our Site and services. By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to provide better services to our B2B clients and to improve your experience on our Site. The types of information we collect include:
a. Information You Provide to Us
You may provide us with personal information when you:
- Request a quote or send an inquiry through our contact forms
- Subscribe to our newsletter or product updates
- Download product catalogs, specifications, or technical documents
- Register for an account on our Site (if available)
- Communicate with us via email, phone, or live chat
This information may include your name, company name, job title, email address, phone number, country, and any other details you choose to provide.
b. Information We Collect Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on those pages
- Referring website or source
- Clickstream data and site navigation patterns
We use this information to analyze trends, administer the site, and improve user experience.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our content.
You can control cookie preferences through your browser settings. However, disabling cookies may affect some features of our Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries – We use your contact information to answer your questions, provide quotes, and follow up on your requests
- To process orders – We use your information to manage orders, shipments, and after-sales support for our LED display products
- To improve our products and services – We analyze usage data to understand customer needs and enhance our offerings
- To send marketing communications – With your consent, we may send you product updates, industry news, and promotional materials
- To maintain site security – We use IP address and activity data to protect against fraud and unauthorized access
- To comply with legal obligations – We may use your information to fulfill regulatory or compliance requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:
- With service providers – We may share data with trusted third-party partners who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements
- For shipping and logistics – We share necessary information with shipping companies to fulfill your orders
- For legal reasons – We may disclose information if required to do so by law or in response to a valid legal request
- In business transfers – In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction
4. International Data Transfers
As a global LED display manufacturer serving clients in over 50 countries, your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy, regardless of where it is processed.
By using our Site and services, you consent to the transfer of your information to our facilities in China and those third parties with whom we share it as described in this policy.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Access controls and authentication protocols
- Regular security assessments and vulnerability testing
- Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
We may retain your information for:
- As long as you have an active relationship with us
- As long as needed to provide services you have requested
- To comply with legal, tax, or accounting obligations
- To resolve disputes and enforce our agreements
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access – You may request a copy of the personal information we hold about you
- Correction – You may request that we correct inaccurate or incomplete information
- Deletion – You may request that we delete your personal information, subject to legal limitations
- Opt-out – You may opt out of marketing communications at any time
- Data portability – You may request a copy of your data in a structured, machine-readable format
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.
8. Children’s Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a user under the age of 16, we will delete such information from our records.
9. Third-Party Links
Our Site may contain links to third-party websites, including social media platforms, partners, and industry resources. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any websites you visit.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the “Last Updated” date at the top.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Huizhou Ivan LED Co., Ltd.
Address: Floor 3, Building 2, Meilong Industrial Park, Xinwei Town, Huiyang District, Huizhou, China
Email: ivan.tan@ivanled.com
Phone: +86 187 7408 2420
For data privacy inquiries, please use the subject line “Privacy Request” to help us respond more efficiently.
12. GDPR & CCPA Compliance
IvanLED is committed to complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
For individuals in the European Union (GDPR):
Our legal basis for processing your personal information is typically:
- Your consent (for marketing communications)
- Performance of a contract (for order processing)
- Our legitimate business interests (for site analytics and improvement)
- Compliance with legal obligations
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.
For California residents (CCPA):
California consumers have the right to:
- Know what personal information is collected and how it is used
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Request a copy of the specific personal information collected
We do not discriminate against individuals who exercise their privacy rights.